Privacy Policy

Last updated: December 2024

1. Introduction

Course Magic Key ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the Danish Data Protection Act and the European Union's General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Professional information related to your energy needs
• Communication preferences
• Technical information about your property for consultation purposes

2.2 Usage Information

We automatically collect certain information when you visit our website:

• IP address and browser information
• Pages visited and time spent on our website
• Referring websites and search terms
• Device information and operating system

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our sustainable technology services
• Responding to your inquiries and providing customer support
• Sending newsletters and marketing communications (with your consent)
• Complying with legal obligations and regulatory requirements
• Analyzing website usage to improve user experience

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Consent: For marketing communications and cookies
• Contract: To provide our services and fulfill agreements
• Legitimate interests: For business operations and website improvement
• Legal obligation: To comply with Danish and EU regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our business operations
• Government authorities when required by Danish law
• Business partners for joint sustainable technology projects (with your consent)
• Legal advisors and auditors for compliance purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure server hosting, and regular security assessments.

7. Your Rights Under GDPR

As a resident of the EU/EEA, you have the following rights:

• Right of access: Request information about your personal data
• Right to rectification: Correct inaccurate personal data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by Danish law. Newsletter subscriptions are retained until you unsubscribe. Service-related information is retained for 7 years in accordance with Danish business regulations.

9. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

10. Cookies and Tracking

Our website uses cookies to enhance your experience. You can manage your cookie preferences through our cookie consent banner or browser settings. For detailed information, please see our Cookie Policy.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Data Protection Authority

If you believe we have not adequately resolved your privacy concerns, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
Website: www.datatilsynet.dk